FAQ

1. Can I give a preference on accommodation when booking?
You can communicate your preference. We cannot guarantee it, but we will do our best to meet your request. The number of the accommodation will be communicated at the moment of arrival.

2. What time is it possible to have the keys of the accommodation on the day of arrival?
Keys are guaranteed from 12:00am. If the accommodation has not been occupied the previous night, it is available from 9:30am. It is however possible to arrive before, do the check in and use all the services of the Agriturismo leaving the luggage at the Reception.

3. Is it possible to arrive during the night?
No, it is not possible to arrive later than 7:30pm as we dont have a night watchman in the Agriturismo.

4. When do I have to pay the balance of the stay?
The balance of stay is preferable and required on arrival to avoid long waits during check out.

5. Is the tourist tax included in the rate?
No, the tourist tax is not included in the price of the stay.
In Valeggio sul Mincio from 1st of April to 31st of December a tax of € 0,80 for person for night is applied. This tax must be paid in cash directly to the Reception of Agriturismo. Children under 15 are not subject to payment.

6. What does it happen if you cancel your stay?
If you cancel your stay up to 15 days before your arrival, the deposit will be fully refunded. From the 14th to 2nd day, the amount of the first night will be charged. On the day of arrival or no-show the entire stay will be paid. In case of early departure, payment of the entire booked stay is required.

7. Is it possible to arrive one day after the date booked or leave before departure date booked?
In case of early departure or late arrival, the booked period must be fully paid.

8. Is it possible leave outside the reception opening time?
By agreement with the Reception, the day before the departure is required to pay the bill.

9. Are bed linen and towels included in the price? Is it possible to bring from home linens and towels?
Bed linen and towels are included in the price of the Rooms, while for the Mobile Home you can bring them from home or rent them if booked in advance and they will be prepared directly in the accommodation. The cost of the rental and any change is € 9,00 for person.

10. Are pets allowed in the Agriturismo and AgriCamping?
Pets are not allowed within the Rooms of Agriturismo, while they are well accepted in some Mobile Homes reserved for those travelling with animals and in pitches, observing our dedicated regulation.

11. Is WIFI available on the Agriturismo?
Of course, Wi-Fi is free in the entire structure and is available inside and outside.

12. Is it possible to rent bicycles within the Agriturismo?
Our bicycles are available at the coast of € 9 /person /day on reservation at the reception.

13. Is it possible to eat inside the Agriturismo?
Our Agriturismo offers to the Guest the accommodation and Breakfast Buffet service, for the moment we do not do catering.

14. Does the Agriturismo have accommodation for Disable Guests?
The Agriturismo does not have rooms or accommodation for Guest who require a wheelchair, but there is an external disabled bathroom dedicated for Guest of the campsite.

15. Does the Agriturismo have a Laundry Service?
The Agriturismo has a self-service Laundry Service. A coin-operated washing machine and dryer, a drying rack for clothes and an iron for free use are available.

16. Does the Agriturismo have smooking rooms?
The Agriturismo does not have accommodation for smooking Guests, but theMobile Homes are complete with an ideal veranda for smokers.

Iscriviti alla newsletter

By subscribing to the newsletter I declare to have read the information on the processing of personal data according to the reg. EU 2016/679 ("GDPR") and I agree to receive promotions, offers and commercial communications.