Our Conditions
Check - In
Rooms and Mobile Homes: by reservation from 10:00am to 12:30pm and from 2:30pm to 6:30pm.
The accommodations are available from 10:00 am if not occupied the previous night, otherwise after middday*.
The Guest is asked to communicate the expected arrival time at least 24 hours in advance.
* accommodations during the busiest periods may not be available before 2.30pm.
Pitches: from 10:00am to 12:30pm and from 2:30pm to 6:30pm.
It is possible to arrive later than this time by prior arrangement and following the instructions that will be provided on the day of arrival.
Check in will be required online for those arriving after 6:30pm and by 10:30pm.
Check - Out
Rooms and Mobile Homes: from 7:30am* to 10:00am.
On the day of departure it is possible to use the accommodation after 10:00am and until 6:30pm if available and booked in advance, paying an extra supplement.
Pitches: from 7:30am* to 12:00 noon.
On the day of departure you can use the pitch until 6:30pm if available and by paying an extra supplement (not available in the months of July and August). To stay beyond 6:30pm, one night's payment is required.
* it is possible to leave before 7:30am if agreed by 6:00pm the day before.
Booking and payment methods
To book an accommodation or pitch you can do it directly from our Online Booking getting the Best Price Guarantee on the web and the best cancellation policy.
For special requests it is necessary to send an email, or fill out our form, specifying the guest's name and surname, the arrival and departure date, the number of people with the age of any children and the accommodation concerned.
The reservation will be confirmed only after the payment of a deposit equal to 30% of the total cost of the stay, to be paid within 3 days of booking. Failure to pay will result in the cancellation of the reservation made.
The balance is required within 10 days before arrival.
Cancellation Policy
By making the reservation the guest accepts the following terms and conditions:
- Free cancellation: up to 16 days before the arrival date.
- 30% penalty: for cancellations from 15 to 7 days before arrival.
- 100% penalty: for cancellations made from 6 days before arrival, for no-shows or in case of early departure.
- "Non-Refundable" prepayment: does not provide any type of refund.
In case of refund, a management fee of € 25 will be applied, which will be deducted from the amount to be returned.
The cancellation conditions apply even in the event of supervening impossibility.
INSURE YOUR HOLIDAY
Why risk it? Protect your booking with the optional CARE4UHOTEL policy - Insure your holiday.
This coverage protects you both in the event of trip cancellation and interruption of your stay.
Click or visit www.care4uhotel.com to discover all the benefits!
A small expense for great peace of mind... but remember, the policy must be activated within 48 hours of booking (not after the deposit has been paid).
Travel insurance
Book in advance without worries, ensuring your stay…
Book safely! Thanks to the collaboration with Care4UHotel, you can take out an insurance policy which covers your stay and protects you from the risk of losing the deposit or the amount already paid to cover the entire holiday.
INSURE YOUR HOLIDAY
Why take the risk? Protect your booking with the optional CARE4UHOTEL – Insure your Holiday policy.
This coverage protects you both in the event of trip cancellation and interruption of your stay.
Click or visit www.care4uhotel.com to discover all the advantages!
A small expense for a great deal of peace of mind... but remember, the policy must be activated within 48 hours of booking.
Animals are NOT allowed
Rates include
- VAT;
- Continental Breakfast Buffet if included in the rate booked
(available every weekend, during Easter and holidays and every day from May 23rd to September 14th); - Wi-Fi connection in all indoor and outdoor spaces;
- Kettle in the room with herbal tea set;
- Daily room cleaning if vacated by 12:00 noon;
- Swimming pool complete with hydromassage, counter-current swimming, cervical waterfall, effervescent beach, children's area with water height up to 40 cm and sunbeds with umbrella (water heated up to 26°-28°C in spring and autumn on sunny days);
- Use of services and common areas
(Soccer field, beach volleyball, skate park, table tennis, gym, playground, etc.).
Rates DO NOT include
- Tourist tax: € 1 /night /person from 15 years of age;
(from 1 April to 31 December) to be paid in cash upon arrival; - Fee for second car;
- Everything not specified in "Rates include".
Discounts and Special Offers
- Double Room for Single Use discount from 5% to 15% based on the season;
- For stays of at least 7 nights there is a 10% discount on the cost of the stay, taxes excluded, in some periods;
Pets allowed upon reservation in some dedicated Mobile Homes
Rates include
- VAT;
- Continental Breakfast Buffet if included in the rate booked
(available every weekend, during Easter and holidays and every day from May 23rd to September 14th); - Wi-Fi connection in all indoor and outdoor spaces;
- Water, electricity and gas consumption;
- Final cleaning with variable price based on the booked period;
- Bed linen and towels if included in the booked rate;
- Welcome kit for the kitchen;
- Welcome kit for the bathroom with 2 rolls of toilet paper;
- Swimming pool complete with hydromassage, counter-current swimming, cervical waterfall, effervescent beach, children's area with water height up to 40 cm and sunbeds with umbrella (water heated up to 26°-28°C in spring and autumn on sunny days);
- Use of services and common areas
(Soccer field, beach volleyball, skate park, table tennis, gym, playground, etc.).
Rates DO NOT include
- Tourist tax: € 1 /night /person from 15 years of age;
(from 1 April to 31 December) to be paid in cash upon arrival; - Kitchen linen;
- Bed linen and towels if not included in the booked rate;
- Fee for second car;
- Everything not specified in "Rates include".
Special Offers
- For stays of at least 7 nights there is a 10% discount on the cost of the stay, taxes excluded, in some periods;
- For stays of at least 10 nights there is a 15% discount on the cost of the stay, taxes excluded, in some periods;
Pets Allowed upon reservation for a fee
Rates include
- VAT;
- Prices are intended for the number of people declared during the booking, unless otherwise specified;
- Water and electricity consumption;
- Use of public and disabled bathrooms;
- Chemical toilet drainage;
- Wi-Fi connection in all indoor and outdoor spaces;
- Swimming pool complete with hydromassage, counter-current swimming, cervical waterfall, effervescent beach, children's area with water height up to 40 cm and sunbeds with umbrella (water heated up to 26°-28°C in spring and autumn on sunny days);
- Use of services and common areas
(Soccer field, beach volleyball, skate park, table tennis, gym, playground, etc.).
Rates DO NOT include
- Tourist tax: € 1 /night /person from 15 years of age;
(from 1 April to 31 December) to be paid in cash upon arrival; - Any additional adults or children not declared during the booking;
- Supplement for staying with the dog if not declared during booking;
- Fee for second car;
- Everything not specified in "Rates include".
Special Offers
- For stays of at least 7 nights there is a 8% discount on the cost of the stay, taxes excluded, in some periods;
- For stays of at least 12 nights there is a 10% discount on the cost of the stay, taxes excluded, in some periods;
