Conditions

Check - In

Rooms and Mobile Homes:  by appointment from 10:00am to 12:00am and from 3:00pm to 6:30pm.

The accommodations are available from 10:00 in the morning if not occupied the previous night otherwise after 12:00.
The Guest is asked to communicate at least 24 hours before the scheduled time of arrival.

Pitches:  from 10:00am to 12:00am and from 3:00pm to 6:30pm.
Check-in will be done the next day for those arriving after this time and before 10:30pm.

Check - Out

Rooms and Mobile Homes:  from 7:30am and by 10:00am.
On the day of departure it is possible to use the accommodation after 10.00am if available and booked in advance, paying an additional fee of € 45,00 per accommodation.

Pitches:  from 7:30am and by 12:00am.
On the day of departure it is possible to use the pitch until 6:30pm if available and booked in advance, paying an extra fee of € 18,00 for pitch. Staying beyond 6.30pm requires payment of one night.

Booking and payment methods

To book an accommodation, you can do it directly from our online Booking, obtaining the best price available on the web and with the best cancellation policy.
For special requests it is necessary to send by e-mail, or by filling out our form, a request where to specify the name and surname of the guest, the date of arrival and departure, the number of people with the age of any children and accommodation interested. The reservation will only be confirmed after payment of a deposit of 30% of the cost of the stay within 3 days of booking and the second 50% payment is required within 10 days prior to arrival. The remaining 20% is payable at the facility upon arrival.

 

Want to travel worry-free?

Add the Care4UHotel cancellation policy to your booking within 48 hours of confirmation for complete protection.

Click on www.care4uhotel.com for more information.

Cancellation Policy

By making the reservation the customer accepts the cancellation policy as follows:

Up to 15 days prior to arrival, cancellation is free of charge. 
From 14 to 10 days prior to arrival 30% of the reservation value will be retained.
From 9 to 2 days prior to arrival 50% of the reservation value will be retained.
From 1 day prior to arrival and no-show will result in the 30% + 50% deposit being retained.
In case of early departure, the cost of the entire stay will be retained.
Any eventual reimbursement on our part will incur a charge of € 20 per transaction.

 

Add the Care4UHotel cancellation policy to your booking within 48 hours of confirmation for complete protection.

Click on www.care4uhotel.com for more information.

Travel insurance

We recommend that you take out a travel insurance policy to protect you in the event of a serious impediment and therefore cancellation of your stay so that you do not lose the money you paid.

Click on www.care4uhotel.com for more information.

Animals are NOT allowed

Rates include

  • Tax;
  • Continental Breakfast Buffet if included in the rate booked
    (from April 1th to September 25th and during the weekend of All Saints);
  • Wifi connection;
  • Daily room tidying up;
  • Use of common services and spaces
    (Swimming Pool, Football field pitch, beach volleyball, table tennis, gym, playground, etc.).

Rates DO NOT include

  • Tourist tax: € 1 /night /person from 15 years of age;
    (from 1 April to 31 December) to be paid in cash;
  • Anything not specified in "Rates include".

Supplements

  • Cot for children up to 3 years € 10 /night
    (includes cot with sheets and towels);
  • Additional bed for children from 3 to 10 years € 12 - € 15;
  • Additional bed for children from 11 years and adults € 16 - € 25;
  • Bike rental, based on availability, € 10 /day /person;
  • Coin-operated washer and dryer for € 4,00 - € 3,00 /cycle;

Discounts and Special Offers

  • Double Room Single Use 5% to 15% discount depending on the season;
  • For stays of 7 nights or more, there is a 5% discount on the cost of the stay, in some periods, excluding tax;
  • For stays of 10 nights or more, there is a 9% discount on the cost of the stay, in some periods, excluding tax;

Pets allowed upon reservation in some dedicated Mobile Homes

Rates include

  • Tax;
  • Continental Buffet Breakfast if included in the rate booked
    (from April 1th to September 25th and during the weekend of All Saints);
  • Wifi connection;
  • Water, electricity and gas consumption;
  • Final cleaning of variable price based on the period;
  • Bed linen and towels if included in the rate booked;
  • Welcome kit for the kitchen;
  • Welcome kit for the bathroom;
  • Use of common services and spaces
    (Swimming Pool, Football field pitch, beach volleyball, table tennis, gym, playground, etc.).

Rates DO NOT include

  • Tourist tax: € 1 /night /person from 15 years of age
    (from 1 April to 31 December) to be paid in cash;
  • Kitchen linen;
  • Anything not specified in "Rates include".

Supplements

  • Cot for children up to 3 years € 10 /night
    (includes cot with sheets and towels);
  • Bed linen and towels € 12 per person for the first supply if not included in the rate booked;
  • Linen change: € 12 /person for sheets and towels;
  • Midweek cleaning € 26 upon advance booking;
  • High chair for children € 3 /night;
  • Bike rental, based on availability, € 10 /day /person;
  • Coin-operated washer and dryer for € 4,00 - € 3,00 /cycle;

Special Offers

  • For stays of 7 nights or more, there is a 10% discount on the cost of the stay, in some periods, excluding tax;

Pets Allowed

Rates include

  • Tax;
  • Prices intended with 2 people included, unless otherwise specified;
  • Water and electricity consumption;
  • Use of public and disabled bathrooms;
  • Chemical toilet discharge;
  • Wifi connection;
  • Use of common services and spaces
    (Swimming Pool, Football field pitch, beach volleyball, table tennis, playground, etc.).

Rates DO NOT include

  • Tourist tax: € 1 /night /person from 15 years of age
    (from 1 April to 31 December) to be paid in cash;
  • Any additional adults or children;
  • Rate to stay with the dog;
  • Anything not specified in "Rates include".

Supplements

  • Extra child up to 2,99 years: Free;
  • Extra child from 3 to 9,99 years old from € 5 /night;
  • Extra child from 10 to 14,99 years old from € 7 /night;
  • Extra person up to 15 years old from € 9 /night;
  • Stay with Dog from € 3 /night;
  • Private Bathroom (minimum 2 nights) starting from € 15 /night;
  • Continental Breakfast Buffet € 6 from 3 to 9 years, over € 12 /person at breakfast;
  • Bike rental, based on availability, € 10 /day /person;
  • Coin-operated washer and dryer for € 4,00 - € 3,00 /cycle;

Special Offers

  • For stays of 7 nights or more, there is a 5% discount on the cost of the stay, in some periods, excluding tax;
  • For stays of 12 nights or more, there is a 9% discount on the cost of the stay, in certain periods, excluding tax;

Special Conventions
Verona and surroundings

Give her a stay
find how

Our family-run farmhouse is located close to the suggestive towns of Borghetto and Castellaro Lagusello, considered among the most beautiful villages of Italy.
The wines of Custoza, Bardolino and Valpolicella, the Baldo mountain that you can reach in few minutes by the cableway of Malcesine and the spectacular views of Lessinia hills will lead you to many unique hiking and food and wine routes.

Cyclotourism

Borghetto

Castellaro
Lagusello

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