Conditions

Check - In

Rooms and Mobile Homes: by appointment from 9:30am to 12:00am and from 3:30pm to 6:30pm.
The Guest is asked to communicate at least 24 hours before the scheduled time of arrival.

Pitches: from 9:30am to 12:00am and from 3:30pm to 6:30pm.
Check-in will be done the next day for those arriving after this time and before 10:30pm.

Check - Out

Rooms and Mobile Homes: from 7:30am and by 10:00am.
On the day of departure it is possible to use the accommodation until 12.00 if available and booked in advance, paying an additional fee of € 15,00 per room and € 25,00 per Mobile Home.

Pitches: from 7:30am and by 12:00am.
On the day of departure it is possible to use the pitch until 7:00pm if available and booked in advance, paying an extra fee of € 8,00 for pitch.

Booking and payment methods

To book an accommodation, you can do it directly from our online booking, obtaining the best price available on the web and with the best cancellation policy.
For special requests it is necessary to send by e-mail, or by filling out our form, a request where to specify the name and surname of the guest, the date of arrival and departure, the number of people with the age of any children and accommodation interested.
The reservation will be confirmed only after the payment of a deposit equal to 30% of the cost of the booked stay. The 50% of the stay is required within 10 days prior to arrival, while the remaining 20% can be paid at the property during the stay.

Cancellations

By making the reservation the customer accepts the cancellation policy as follows:
Up to 15 days before arrival, cancellation is free.
From 14 to 7 days before the arrival date, 30% of the value of the reservation will be charged.
From 6 to 2 days before arrival, 50% of the value of the reservation will be charged.
On the day of arrival, no-shows and early departure will result in the payment of the entire booked stay. Any reimbursement on our part will incur a cost of € 10 for transaction.

Travel insurance

We advise you to take out a travel insurance policy to protect yourself in the event of a serious impediment and therefore to cancel your stay.

Animals are NOT allowed

Rates include

  • Tax;
  • Continental Breakfast Buffet if included in the rate booked
    (from April 1th to September 25th and during the weekend of All Saints);
  • Wifi connection;
  • Daily room tidying up;
  • Use of common services and spaces
    (Football field pitch, beach volleyball, table tennis, gym, playground, etc.).

Rates DO NOT include

  • Tourist tax: € 0,80 /night /person from 15 years of age
    (from 1 April to 31 December) to be paid in cash;
  • Anything not specified in "Rates include".

Supplements

  • Cot for children up to 3 years € 5 /night
    (includes cot with sheets and towels);
  • Additional bed for children from 3 to 10 years € 12 - € 15;
  • Additional bed for children from 11 years and adults € 16 - € 20;
  • Use of the common kitchen, by reservation from € 10 per meal;
  • Bike rental, based on availability, € 9 /day /person;
  • Coin-operated washer and dryer for € 3 /cycle;

Discounts and Special Offers

  • Double Room for Single Use starting from € 55 for night
    (only in the medium and high season periods);
  • For stays of at least 7 nights there is a 5% discount on the cost of stay, excluding taxes;
  • For stays of at least 10 nights there is a 9% discount on cost of living, excluding taxes;

Pets allowed upon reservation in some dedicated Mobile Homes

Rates include

  • Tax;
  • Continental Buffet Breakfast if included in the rate booked
    (from April 1th to September 25th and during the weekend of All Saints);
  • Wifi connection;
  • Water, electricity and gas consumption;
  • Final cleaning of € 45 if the accommodation is left tidy and clean, otherwise € 55;
  • Welcome kit for the kitchen;
  • Use of common services and spaces
    (Football field pitch, beach volleyball, table tennis, gym, playground, etc.).

Rates DO NOT include

  • Tourist tax: € 0,80 /night /person from 15 years of age
    (from 1 April to 31 December) to be paid in cash;
  • Bed, bath and kitchen linen;
  • Anything not specified in "Rates include".

Supplements

  • Cot for children up to 3 years € 5 /night
    (includes cot with sheets and towels);
  • Bed linen and towels € 9 /person for the first supply;
  • Linen change: € 9 /person for sheets and towels;
  • Midweek cleaning € 26 upon advance booking;
  • High chair for children € 2 /night;
  • Bike rental, based on availability, € 9 /day /person;
  • Coin-operated washer and dryer for € 3 /cycle;

Special Offers

  • For stays of at least 14 nights there is a 10% discount on cost of living, excluding taxes;
  • 7 = 6 for stays in May, June and September.

Pets Allowed

Rates include

  • Tax;
  • Prices intended with 2 people included, unless otherwise specified;
  • Water and electricity consumption;
  • Use of public and disabled bathrooms;
  • Chemical toilet discharge;
  • Wifi connection;
  • Use of common services and spaces
    (Football field pitch, beach volleyball, table tennis, playground, etc.).

Rates DO NOT include

  • Tourist tax: € 0,80 /night /person from 15 years of age
    (from 1 April to 31 December) to be paid in cash;
  • Any additional adults or children;
  • Rate to stay with the dog;
  • Anything not specified in "Rates include".

Supplements

  • Extra child up to 2,99 years: Free;
  • Extra child from 3 to 9,99 years: € 5 /night;
  • Extra child from 10 to 14,99 years: € 7 /night;
  • Extra person from 15 years: € 9 /night;
  • Stay with Dog starting from € 3 /night;
  • Private bathroom (minimum 2 nights) starting from € 10 /night;
  • Continental Buffet Breakfast € 4 from 3 to 9 years, over € 8 /person at breakfast;
  • Bike rental, based on availability, € 9 /day /person;
  • Coin-operated washer and dryer for € 3 /cycle;

Special Offers

  • For stays of at least 7 nights there is a 5% discount on the cost of stay, excluding taxes;
  • For stays of at least 12 nights there is a 9% discount on cost of living, excluding taxes;

Special Conventions
Verona and surroundings

Give her a stay
find how

Our family-run farmhouse is located close to the suggestive towns of Borghetto and Castellaro Lagusello, considered among the most beautiful villages of Italy.
The wines of Custoza, Bardolino and Valpolicella, the Baldo mountain that you can reach in few minutes by the cableway of Malcesine and the spectacular views of Lessinia hills will lead you to many unique hiking and food and wine routes.

Cyclotourism

Borghetto

Castellaro
Lagusello

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